{"id":6306,"date":"2023-12-19T10:16:25","date_gmt":"2023-12-19T03:16:25","guid":{"rendered":"https:\/\/centralfoodwholesale.co.th\/faqs\/"},"modified":"2023-12-21T05:35:27","modified_gmt":"2023-12-20T22:35:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/centralfoodwholesale.co.th\/en\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column]<div class=\"ult-spacer spacer-69d6d5612dcdf\" data-id=\"69d6d5612dcdf\" data-height=\"50\" data-height-mobile=\"35\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1702927901914{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h1>FAQS<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;faq-contant-wrap&#8221;][vc_column][vc_tour interval=&#8221;0&#8243; el_class=&#8221;faq-tour-box&#8221;][vc_tab title=&#8221;About GO Wholesale Services&#8221; tab_id=&#8221;07a02414-6c43-8&#8243;][vc_column_text]<section id='' class='helpie-faq accordions faq-toggle open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6449\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are the operating hours of GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Open everyday 06.00-22.00<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6450\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">How can I locate GO Wholesale store?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Srinakarin<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6451\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Can general customers, not business operators, use GO Wholesale services?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale is a member-based wholesaler. Our stores are open to members, both general customers and business members.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6452\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What payment methods do GO Wholesale support?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]GO Wholesale offers Smart Payment options to provide convenience to customers, accepting major credit cards and various payment methods, including QR code.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6453\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Does GO Wholesale provide parking facilities?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can park their vehicles at the stores&#8217; parking lot. Additionally, the store provide pick &amp; pack area for customer convenience.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6444\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What is the food safety standard of GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale places a high priority on quality, freshness, and hygiene of products. We ensure proper temperature control and adhere to the highest safety standards when storing and shipping the products from the best sources to our shelves.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6445\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Can I make an order through LINE or the mobile application and pick them up myself?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can purchase on application and collect at the store. Just choose the store to pick up before proceeding to the the ordering process.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6446\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What is the delivery fee rate?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The delivery fee starts at 50-100 Baht, depending on the distance. The delivery charges are waived if the minimum order amount to qualify for free delivery is met and the receiver is in service area.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6447\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Where can I get updates on news and promotions of GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Customers can stay informed about various promotions through our brochures[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6448\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Does GO Wholesale own any house brands?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale offers a variety of House Brand products that cater to the diverse needs of food professionals and food retailers. All items are carefully selected products with high quality, great taste, and standardized production processes.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>[\/vc_column_text][\/vc_tab][vc_tab title=&#8221;GO Wholesale Membership and Loyalty Program&#8221; tab_id=&#8221;b6fe2563-bafa-9&#8243;][vc_column_text]<section id='' class='helpie-faq accordions faq-toggle open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6459\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Can The 1 points be accumulated from purchasing all products sold at GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can accumulate The 1 points when purchasing products at GO Wholesale, except for the following items: all types of gift baskets, alcoholic beverages, cigarettes, start-up infant formula, baby follow-on formula, bill payment services, gift cards, prepaid cards, internet cards, international phone cards, as well as products at pharmacies, rental shops, bookstores, food courts, and bulk purchases. Points will be calculated for up to 40 pieces when purchasing some products with the same barcode, including palm oil, ground coffee, instant coffee, cola drinks, flavor seasoning powder, condensed milk, energy drinks, sweetened condensed milk, soy milk, palm sugar, and beverages.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6460\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">How can I check the points balance?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can easily check their points balance anytime and anywhere through The 1 Application or other channels, including The 1 website, the receipt of purchase, and The 1 Call Center at 0-2660-1000.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6461\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Can The 1 points be accumulated from purchasing all products sold at GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can accumulate The 1 points when purchasing products at GO Wholesale, except for the following items: all types of gift baskets, alcoholic beverages, cigarettes, start-up infant formula, baby follow-on formula, bill payment services, gift cards, prepaid cards, internet cards, international phone cards, as well as products at pharmacies, rental shops, bookstores, food courts, and bulk purchases. Points will be calculated for up to 40 pieces when purchasing some products with the same barcode, including palm oil, ground coffee, instant coffee, cola drinks, flavor seasoning powder, condensed milk, energy drinks, sweetened condensed milk, soy milk, palm sugar, and beverages.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6462\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">How can I redeem The 1 points for discounts or benefits?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>Customers can redeem The 1 points for discounts, cash coupons, and various benefits at GO Wholesale branches. Additionally, they can redeem the points at other Central Group\u2019s stores. For more details, &lt; <span class=\"start-tag\">a<\/span> <span class=\"attribute-name\">href<\/span>=&#8221;<a class=\"attribute-value\" href=\"https:\/\/www.the1.co.th\/explore\">https:\/\/www.the1.co.th\/explore<\/a>&#8221; <span class=\"attribute-name\">target<\/span>=&#8221;<a class=\"attribute-value\">_blank<\/a>&#8221; <span class=\"attribute-name\">rel<\/span>=&#8221;<a class=\"attribute-value\">noopener<\/a>&#8220;&gt;visit [encoded_tag_open] &lt;\/<span class=\"end-tag\">a<\/span>&gt;<span id=\"line432\"><\/span><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6463\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are The 1 points?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><pre id=\"line1\">\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e0b\u0e37\u0e49\u0e2d\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e42\u0e01 \u0e42\u0e2e\u0e25\u0e40\u0e0b\u0e25\u0e25\u0e4c\u0e17\u0e38\u0e01\u0e2a\u0e32\u0e02\u0e32 \u0e41\u0e25\u0e30\u0e17\u0e35\u0e48\u0e41\u0e2d\u0e1b\u0e1e\u0e25\u0e34\u0e40\u0e04\u0e0a\u0e31\u0e19 \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e2a\u0e30\u0e2a\u0e21\u0e04\u0e30\u0e41\u0e19\u0e19 The 1 \u0e0b\u0e36\u0e48\u0e07\u0e40\u0e1b\u0e47\u0e19\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21\u0e01\u0e32\u0e23\u0e2a\u0e30\u0e2a\u0e21\u0e04\u0e30\u0e41\u0e19\u0e19\u0e02\u0e2d\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e43\u0e19\u0e40\u0e04\u0e23\u0e37\u0e2d\u0e40\u0e0b\u0e47\u0e19\u0e17\u0e23\u0e31\u0e25 \u0e42\u0e14\u0e22\u0e23\u0e31\u0e1a 1 \u0e04\u0e30\u0e41\u0e19\u0e19 \u0e40\u0e21\u0e37\u0e48\u0e2d\u0e0b\u0e37\u0e49\u0e2d\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e04\u0e23\u0e1a\u0e17\u0e38\u0e01 100 \u0e1a\u0e32\u0e17 \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e0a\u0e49\u0e04\u0e30\u0e41\u0e19\u0e19\u0e41\u0e25\u0e01\u0e23\u0e31\u0e1a\u0e2a\u0e48\u0e27\u0e19\u0e25\u0e14\u0e41\u0e25\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e1b\u0e23\u0e30\u0e42\u0e22\u0e0a\u0e19\u0e4c\u0e15\u0e48\u0e32\u0e07\u0e46 \u0e17\u0e35\u0e48\u0e42\u0e01 \u0e42\u0e2e\u0e25\u0e40\u0e0b\u0e25\u0e25\u0e4c \u0e41\u0e25\u0e30\u0e23\u0e49\u0e32\u0e19\u0e04\u0e49\u0e32\u0e15\u0e48\u0e32\u0e07\u0e46 \u0e43\u0e19\u0e40\u0e04\u0e23\u0e37\u0e2d\u0e40\u0e0b\u0e47\u0e19\u0e17\u0e23\u0e31\u0e25 \u0e41\u0e25\u0e30\u0e40\u0e21\u0e37\u0e48\u0e2d\u0e2a\u0e30\u0e2a\u0e21\u0e04\u0e23\u0e1a\u0e17\u0e38\u0e01 800 \u0e04\u0e30\u0e41\u0e19\u0e19 \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e41\u0e25\u0e01\u0e23\u0e31\u0e1a\u0e04\u0e39\u0e1b\u0e2d\u0e07\u0e41\u0e17\u0e19\u0e40\u0e07\u0e34\u0e19\u0e2a\u0e14 100 \u0e1a\u0e32\u0e17<\/pre>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6464\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">How can I apply for GO Wholesale membership?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><ul>\n<li><span>Customer can apply for GO Wholesale membership through two channels: Registering through mobile application.<\/span><\/li>\n<li><span>Registering at the customer service point in GO Wholesale stores (business registration identification and ID card required).<\/span><\/li>\n<\/ul>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6465\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Does GO Wholesale membership have an expiration date?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale membership does not have an expiration date.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6466\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">If I am already a member of The 1 program, do I need to apply for GO Wholesale membership?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>A customer needs to be a GO Wholesale member to use our service.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6467\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">If I do not apply for GO Wholesale membership, can I purchase at GO Wholesale?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale is a member-based wholesaler. We are open to members only.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6468\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are the benefits of GO Wholesale membership?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale members enjoy special promotions when purchasing through the mobile application, receive updates on new products and promotions through brochures sent directly to them, get discounts and various privileges from Central Group\u2019s stores. Additionally, members are entitled to participate in exclusive workshops.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6469\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Can GO Wholesale members earn points from purchases?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>GO Wholesale members can earn points from purchases at GO Wholesale. To earn points, they must be members of The 1, a loyalty program of Central Group. When making purchases at GO Wholesale, customers can accumulate The 1 points.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>[\/vc_column_text][\/vc_tab][vc_tab title=&#8221;About Application&#8221; tab_id=&#8221;1702914103977-2-9&#8243;][vc_column_text]<section id='' class='helpie-faq accordions faq-toggle open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6454\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">Is online payment secure?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>The application has a secure online payment system that keeps your payment details confidential and complies with the law.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6455\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are the payment methods when purchasing products of the application?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>There are two payment methods:online payment<\/p>\n<p>Customers can choose to pay by credit cards<\/p>\n<p>QR codes or Prompt Pay.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6456\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are the delivery service areas?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>The delivery service is available in certain areas where GO Wholesale branches are located. Customer can check the service area through the application .<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6457\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">What are the delivery fee rate?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><p>The delivery fee starts at 50-100 Baht, depending on the distance. The delivery charges are waived if the minimum order amount to qualify for free delivery is met and the receiver is in service area.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-6458\" data-item=\"\" style=\"background:transparent;\" data-tags=\"\"><div class=\"accordion__title\">How can I download the application?<\/div><\/div><div class=\"accordion__body\" style=\"background:transparent;\"><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The application can be downloaded from the App Store (for iOS systems) or Google Play (for Android systems).[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/li><\/ul><\/div><\/div><\/article><\/section>[\/vc_column_text][\/vc_tab][\/vc_tour][vc_row_inner][vc_column_inner]<div class=\"ult-spacer spacer-69d6d56151fa3\" data-id=\"69d6d56151fa3\" data-height=\"50\" data-height-mobile=\"35\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1702927901914{margin-bottom: 0px !important;}&#8221;] FAQS [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;faq-contant-wrap&#8221;][vc_column][vc_tour interval=&#8221;0&#8243; el_class=&#8221;faq-tour-box&#8221;][vc_tab title=&#8221;About GO Wholesale Services&#8221; tab_id=&#8221;07a02414-6c43-8&#8243;][vc_column_text][\/vc_column_text][\/vc_tab][vc_tab title=&#8221;GO Wholesale Membership and Loyalty Program&#8221; tab_id=&#8221;b6fe2563-bafa-9&#8243;][vc_column_text][\/vc_column_text][\/vc_tab][vc_tab title=&#8221;About Application&#8221; tab_id=&#8221;1702914103977-2-9&#8243;][vc_column_text][\/vc_column_text][\/vc_tab][\/vc_tour][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"aioseo_notices":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-16 05:23:29","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority"},"_links":{"self":[{"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/pages\/6306"}],"collection":[{"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/comments?post=6306"}],"version-history":[{"count":0,"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/pages\/6306\/revisions"}],"wp:attachment":[{"href":"https:\/\/centralfoodwholesale.co.th\/en\/wp-json\/wp\/v2\/media?parent=6306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}