FAQS

  • What are the operating hours of GO Wholesale?

    Open everyday 06.00-22.00

  • How can I locate GO Wholesale store?

    Srinakarin

  • Can general customers, not business operators, use GO Wholesale services?

    GO Wholesale is a member-based wholesaler. Our stores are open to members, both general customers and business members.

  • What payment methods do GO Wholesale support?

    GO Wholesale offers Smart Payment options to provide convenience to customers, accepting major credit cards and various payment methods, including QR code.

  • Does GO Wholesale provide parking facilities?

    Customers can park their vehicles at the stores’ parking lot. Additionally, the store provide pick & pack area for customer convenience.

  • What is the food safety standard of GO Wholesale?

    GO Wholesale places a high priority on quality, freshness, and hygiene of products. We ensure proper temperature control and adhere to the highest safety standards when storing and shipping the products from the best sources to our shelves.

  • Can I make an order through LINE or the mobile application and pick them up myself?

    Customers can purchase on application and collect at the store. Just choose the store to pick up before proceeding to the the ordering process.

  • What is the delivery fee rate?

    The delivery fee starts at 50-100 Baht, depending on the distance. The delivery charges are waived if the minimum order amount to qualify for free delivery is met and the receiver is in service area.

  • Where can I get updates on news and promotions of GO Wholesale?

    Customers can stay informed about various promotions through our brochures

  • Does GO Wholesale own any house brands?

    GO Wholesale offers a variety of House Brand products that cater to the diverse needs of food professionals and food retailers. All items are carefully selected products with high quality, great taste, and standardized production processes.

  • Can The 1 points be accumulated from purchasing all products sold at GO Wholesale?

    Customers can accumulate The 1 points when purchasing products at GO Wholesale, except for the following items: all types of gift baskets, alcoholic beverages, cigarettes, start-up infant formula, baby follow-on formula, bill payment services, gift cards, prepaid cards, internet cards, international phone cards, as well as products at pharmacies, rental shops, bookstores, food courts, and bulk purchases. Points will be calculated for up to 40 pieces when purchasing some products with the same barcode, including palm oil, ground coffee, instant coffee, cola drinks, flavor seasoning powder, condensed milk, energy drinks, sweetened condensed milk, soy milk, palm sugar, and beverages.

  • How can I check the points balance?

    Customers can easily check their points balance anytime and anywhere through The 1 Application or other channels, including The 1 website, the receipt of purchase, and The 1 Call Center at 0-2660-1000.

  • Can The 1 points be accumulated from purchasing all products sold at GO Wholesale?

    Customers can accumulate The 1 points when purchasing products at GO Wholesale, except for the following items: all types of gift baskets, alcoholic beverages, cigarettes, start-up infant formula, baby follow-on formula, bill payment services, gift cards, prepaid cards, internet cards, international phone cards, as well as products at pharmacies, rental shops, bookstores, food courts, and bulk purchases. Points will be calculated for up to 40 pieces when purchasing some products with the same barcode, including palm oil, ground coffee, instant coffee, cola drinks, flavor seasoning powder, condensed milk, energy drinks, sweetened condensed milk, soy milk, palm sugar, and beverages.

  • How can I redeem The 1 points for discounts or benefits?

    Customers can redeem The 1 points for discounts, cash coupons, and various benefits at GO Wholesale branches. Additionally, they can redeem the points at other Central Group’s stores. For more details, < a href=”https://www.the1.co.th/exploretarget=”_blankrel=”noopener“>visit [encoded_tag_open] </a>

  • What are The 1 points?
    ลูกค้าที่ซื้อสินค้าที่โก โฮลเซลล์ทุกสาขา และที่แอปพลิเคชัน สามารถสะสมคะแนน The 1 ซึ่งเป็นโปรแกรมการสะสมคะแนนของธุรกิจในเครือเซ็นทรัล โดยรับ 1 คะแนน เมื่อซื้อสินค้าครบทุก 100 บาท สามารถใช้คะแนนแลกรับส่วนลดและสิทธิประโยชน์ต่างๆ ที่โก โฮลเซลล์ และร้านค้าต่างๆ ในเครือเซ็นทรัล และเมื่อสะสมครบทุก 800 คะแนน สามารถแลกรับคูปองแทนเงินสด 100 บาท
  • How can I apply for GO Wholesale membership?
    • Customer can apply for GO Wholesale membership through two channels: Registering through mobile application.
    • Registering at the customer service point in GO Wholesale stores (business registration identification and ID card required).
  • Does GO Wholesale membership have an expiration date?

    GO Wholesale membership does not have an expiration date.

  • If I am already a member of The 1 program, do I need to apply for GO Wholesale membership?

    A customer needs to be a GO Wholesale member to use our service.

  • If I do not apply for GO Wholesale membership, can I purchase at GO Wholesale?

    GO Wholesale is a member-based wholesaler. We are open to members only.

  • What are the benefits of GO Wholesale membership?

    GO Wholesale members enjoy special promotions when purchasing through the mobile application, receive updates on new products and promotions through brochures sent directly to them, get discounts and various privileges from Central Group’s stores. Additionally, members are entitled to participate in exclusive workshops.

  • Can GO Wholesale members earn points from purchases?

    GO Wholesale members can earn points from purchases at GO Wholesale. To earn points, they must be members of The 1, a loyalty program of Central Group. When making purchases at GO Wholesale, customers can accumulate The 1 points.

  • Is online payment secure?

    The application has a secure online payment system that keeps your payment details confidential and complies with the law.

  • What are the payment methods when purchasing products of the application?

    There are two payment methods:online payment

    Customers can choose to pay by credit cards

    QR codes or Prompt Pay.

  • What are the delivery service areas?

    The delivery service is available in certain areas where GO Wholesale branches are located. Customer can check the service area through the application .

  • What are the delivery fee rate?

    The delivery fee starts at 50-100 Baht, depending on the distance. The delivery charges are waived if the minimum order amount to qualify for free delivery is met and the receiver is in service area.

  • How can I download the application?

    The application can be downloaded from the App Store (for iOS systems) or Google Play (for Android systems).